A little ongoing peace of mind

Computer Plans

Personal computer help, month to month.

Choose the support that fits your home

Support for you or your family.

Phone and remote help, plus regular checkups.

Help me choose

Personal Support Plan

$75 / month
  • 1 Windows PC or Mac
  • Up to 2 hours of phone or remote help per month
  • 15-minute remote checkup every 3 months
  • Priority for routine help, subject to availability

Extra help: $50/hour, agreed before continuing.

Month to month · No annual commitment

Request information

Prefer to call, text or email?

Cancel before your next renewal by email, text or phone. No cancellation fee. Your support continues through the paid period.

Family Support Plan

$125 / month
  • 3 Windows PCs or Macs in one household
  • Up to 3 hours of phone or remote help per month, shared
  • 30-minute shared remote checkup every 3 months
  • Priority for routine help, subject to availability

Extra computers: $15 each/month. Same shared hours.

Extra help: $50/hour, agreed before continuing.

Month to month · No annual commitment

Request information

Prefer to call, text or email?

Cancel before your next renewal by email, text or phone. No cancellation fee. Your support continues through the paid period.

Plan details & disclosures

Everyday help, in everyday language

What could I ask about?

Examples of how you can use your included phone and remote support time.

“My printer stopped connecting.”

We can check the connection and computer settings together, and work out the next step.

“Does this message look suspicious?”

Ask for help checking a message or pop-up before deciding what to do. Don’t send passwords or payment details.

“Can you walk me through this?”

Get patient help with email, updates and everyday software questions, at a pace that works for you.

Computer plans suit people who want ongoing help. If you only need an occasional fix, one-time support may be a better fit.

Not sure which plan to choose?

Let’s work it out together.

Tell me about your computers and the help you need. We’ll start there.

Help me choose